The ToolSense application supports the following platforms and versions:
Android: Version 7.0 and later
iOS: Version 15.1 and later
Google Chrome: Version 87 and later
Mozilla Firefox: Version 78 and later
Safari: Version 14 and later
Microsoft Edge: Version 88 and later
Unfortunately we're not supporting any Android version below 7.0
If you want to use our application with the phone or tablet running the Android version below 7.0,
you need to update your device first. For update, please follow steps described in the next section
Updating your Android phone ensures you have the latest features, performance improvements, and security enhancements. Follow these steps to update your device to the latest Android version:
Step 1: Prepare for the Update
Backup Your Data:
Before updating, it's a good idea to back up your important data to avoid any loss. Use Google Backup or an external storage option.
Google Backup:
Go to Settings > Backup & reset.
Enable Back up my data and Automatic restore.
External Storage:
Transfer important files, photos, and documents to an external storage device or computer.
Ensure Sufficient Battery Life:
Make sure your device has at least 50% battery life or is plugged into a charger to prevent it from shutting down during the update.
Connect to Wi-Fi:
Updates can be large and might use a lot of data, so it’s best to connect to a Wi-Fi network before downloading the update.
Step 2: Check for Updates
Open the Settings App:
Locate and open the Settings app on your Android device.
Navigate to System Updates:
Scroll down and tap on About phone or About device.
Tap on Software update or System updates.
Check for Updates:
Tap on Check for updates. Your device will search for any available updates.
Step 3: Download and Install the Update
Download the Update:
If an update is available, you will see an option to Download. Tap on it to start downloading the update.
Make sure you are connected to Wi-Fi and have sufficient battery life.
Install the Update:
Once the download is complete, you will be prompted to Install the update.
Tap on Install and follow the on-screen instructions.
Your device will restart during the update process.
Step 4: Complete the Update
Restart Your Device:
After the update is installed, your device will automatically restart.
Verify the Update:
Once your device has restarted, go back to Settings > About phone or About device.
Check the Android version to confirm that the update was successful.
No Update Available: If no update is available, it means the manufacturer has not released a newer version for your device model. You may need to wait for future updates or consider upgrading to a newer device.
Update Fails: If the update fails, ensure you have sufficient storage space, battery life, and a stable internet connection. Restart your device and try again.