In case you're experiencing 24/7 runtime, resulting in green bars for the whole day, the problem you have is most likely an integration issue.
Please double check the wiring and make sure that the correct wire is connected as ignition and voltage is only present when the machine is really turned on with a key switch.
Check out our installation guides / datasheets:
Datasheets / Install Guides
Datasheets with install guides for all trackers
If you see that the displayed runtime is inverted, meaning most of the time there are green bars with occasional spaces in it, your machine is most likely switching ground.
This means that normally there is a constant high voltage present, and when the machine is turned on, there is 0V to be measured on the ignition.
Unfortunately in this case additional circuitry (relay) is required to make the integration complete. The Blackbird can detect ground on it's DIN2 (green-white) wire if configured properly.
If you want to receive Blackbirds with ground detection, please note this when you put down an order at ToolSense.
We can also remotely configure the devices you already have in your possession, just write an email at support@toolsense.io with a list of IMEI numbers that you'd like us to reconfigure.
