Help Center

Go to ToolSense Support

Check your IoT tracker Want to login?Need something?

Trackers/Hardware (IoT) | ToolSense Support

All collectionsTrackers/Hardware (IoT)

Trackers/Hardware (IoT)

Everything related to our trackers (IoT)

How to Order New Hardware and Supplies

Datasheets / Install Guides

Basic Blackbird installation guide (video)

Bluetooth Tracker (SIRIN) Activation Guide

Calculate utilization rate, work done and battery measurements

How to Check Your Active Module Subscriptions in ToolSense

Charging Cycles for Assets with IoT Trackers

BLE Scanning auf dem Smartphone aktivieren

What does the "Utilization" dashboard mean?

Add parameter offset for IoT values (e.g. runtime)

collection item image

User Guides

Blackbird

Hawk

Caladrius

Rocbird2

Blackbird +

Stationbird

Sirin

Eagle

collection item image

IoT issues and problems

Too much or constant runtime

No update for Bluetooth (BLE) Beacon

No trips for car tracker

Check the status of your IoT tracker

IoT module not sending data

Negative fuel consumption

Asset location is inaccurate

Vehicle Tracking

Driver Authentication

Eco driving

Overspeeding

Excessive Idling

Crash detection

Tracker unplug